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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Whirlpool WFG320M0BS3

Category

Kitchen Appliance

Report number

20190113-BAC47-2147383284

Ownership age

About 7 months to failure (from purchase date when reported)

Failure type

Structural / mechanical failure

Incident narrative

SaferProducts.gov consumer incident report 20190113-BAC47-2147383284. Matched catalog product: Whirlpool WFG320M0BS3. Incident: The tempered glass panel on our oven range shattered while the oven was operating. We were baking cookies at 350 degrees when the handle of the oven door broke loose on 1 side. A couple of minutes later as we tried to open the door we heard an explosive "boom" noise and the glass shattered and blew out. Fortunately, nobody was hurt. The entire front glass panel on the oven door was destroyed, but not the inside glass panel of the door. We turned off the oven and waited a few minutes for everything to cool down, and we cleaned up the glass. The oven was only 6 months old.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20190113-BAC47-2147383284. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.