Product
Apple iPhone 7
Category
Phone
Report number
20190115-534CE-2147383242
Ownership age
About 13 months to failure (from purchase date when reported)
Failure type
Telephones or Telephone Accessories (550)
Incident narrative
SaferProducts.gov consumer incident report 20190115-534CE-2147383242. Matched catalog product: Apple iPhone 7. Incident: I received a brand new Apple iPhone 7 as a gift in December 2017. It was activated a few months later, and not long after that I started to experience burning, itching, aching pains in my forearms whenever I would hold and use this phone. If I put this phone in my pants pocket, it would cause a localized burning, itching aching pain on my leg. If the phone was turned off or set to "Airplane" mode the pains would cease to occur. Other times if I had been holding the phone for too long, the pain would linger for days after.
Official report number: 20190115-534CE-2147383242. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.