SaferProducts incident

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20190127-00C7D-2147383069. Severity: Incident, No Injury. Product: Dirt Devil UD70183 (Dirt Devil vacuum. Red and black in color. Powermax/XL, Spin4Pro). Incident: In January 2019, while vacuuming, my vacuum began shooting out sparks, then flames from the area on the vacuum where the cord connects to the machine. I sparked like a sparkler does (shooting sparks) on two occassions in rapid succession, then two small burst of flames shot out from the area where the cord connects to the machine (at the base of the vacuum). I immediately unplugged the vacuum, so not to cause a fire in my home. My vacuum was purchased on September 6, 2017, at WalMart,[REDACTED]. The make of the vacuum is Dirt Devil, and the Model Number is: UD70183. The MFG Code is: E17A AJ. I notified Dirt Devil of this event and the matter has not been resolved to date. I have the vacuum in my possession, along with the original box it came in, as well as the purchase receipt. This model of vacuum is indeed a hazard for the consumer and one should be concerned for their safety if this electrical situation is not resolved.