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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Hoover UH70820 WindTunnel 2 Rewind Bagless Upright

Category

Home & Garden

Report number

20190210-1DEC2-2147382790

Ownership age

Not stated

Failure type

Structural / mechanical failure

Incident narrative

SaferProducts.gov consumer incident report 20190210-1DEC2-2147382790. Matched catalog product: Hoover UH70820 WindTunnel 2 Rewind Bagless Upright. Source model text: Hoover WindTunnel Bagless Canister Vacuum model S3755.. Incident: The brush on the powerhead on my vacuum cleaner stopped rotating. It would start momentarily and then stop, but the motor kept running and the pitch of the motor was really high. I thought perhaps the belt had broken or come off, so I unscrewed the cover off of the top of the powerhead to take a look. The belt was still on, and seemed to be in good condition, but not still not turning the brush.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20190210-1DEC2-2147382790. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.