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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Acer Aspire R14 15inch Laptop 15 inch acer aspire R14 laptop

Category

Laptop

Report number

20190219-4E088-2147382624

Ownership age

About 42 months to failure (from purchase date when reported)

Failure type

Overheating

Incident narrative

SaferProducts.gov consumer incident report 20190219-4E088-2147382624. Severity: Injury, No First Aid or Medical Attention Received. Product: acer aspire R14 15inch laptop 15 inch acer aspire R14 laptop (acer aspire R14 15 inch laptop). Incident: mine is a safety concern with my acer laptop I perchesed from Best Buy in the spokane Valley WA. I noticed it started to overheat when I would set it on my lap to use..it really got hot and it burned the surface skin of the top of my legs the first time, then didn't use again for a long while, the 2nd time was later in the fall and again set it on my legs not thinking, and again it burned the top of my legs , but this time through my jeans... so it kinda worried me so I used it sparingly after that and mostly went back to using my old [REDACTED] desk top that I very much dislike, and just used my lap top sparengly and kept in mind that it heats up quite a bit so always having to take that into consideration I usually sit it on a little steel sitting stool next to my bed. never really wanted to part with it due to really loving my little laptop but wishing that it had a few better things on it like a back lit keyboard, and longer battery life and obviously not wanting to have to worry about the scarry overheating thing!!!

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20190219-4E088-2147382624. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.