Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Ninebot Ninebot One E+

Category

Electric Vehicle

Report number

20190301-27CB4-2147382416

Ownership age

About 42 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20190301-27CB4-2147382416. Severity: Incident, No Injury. Product: Ninebot Ninebot One E+ (Product Name: Ninebot One E+ Product Type: Personal Mobility Transportation Device - Electric Unicycle Product Purpose: Commute, leisure, recreation, transportation, etc. Other Descriptions: Self-balancing wheel, single-wheel, EUC (electric Unicycle),). Incident: I have been riding Ninebot One E+ to work everyday on it, also as a main mode of transportation, for the past 3.5 years in the San Francisco Bay Area, and even take it to nearby beaches such as Half Moon Bay, Monterey or Big Sur when it's sunny here in Northern California. Within a few minutes after the device started making a few popping noise when the power was off, it suddenly exploded and burnt in a vicious fire. I was extremely lucky and no one was hurt. This could have been much, much worse. I could have lost my right leg, I could have died or the entire apartment could have burnt down causing even more casualties. .This is when I realized the sound--and potentially the smell too--was coming from my beloved 3 year long friend. My instinct now as sharp as blade, I knew I needed to do so something. ~11:45AM - I started hearing popping noise. Initially believed to be coming from outside, only to discover nothing outside the front door. ~11:50AM - Noticed repetitiveness in the noise, occurring every 30 seconds to a minute. ~11:55AM - Started smelling something acrid. Starting to be concerned. ~12:00PM - Found the source of the sound (and potentially the smell) 12:01PM - (film shot, of the device making noise) ~12:02PM - Being super safe, I went to the power strip and turned it off ~12:02PM - Then unplugged the cord from the power strip, ~12:03PM - Then unplugged the cord from the unit. ~12:03PM - I raised the handle bar and tried to grab it from the end of the handle bar as usual, but I didn't. Instead, I grabbed the center of the handle and supported with my left hand un

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20190301-27CB4-2147382416. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.