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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Razer Razer Blade 15 Advanced 09-0330

Category

Electronics

Report number

20190302-D738D-2147382413

Ownership age

About 10 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20190302-D738D-2147382413. Severity: Incident, No Injury. Matched catalog product: Razer Razer Blade 15 Advanced 09-0330. Source model text: Razer Blade V6 - 4K UHD - 512GB. Incident: My Razer Blade V6 - 4K UHD - 512GB laptop that is less than a year old caught fire. I was sitting down doing work and I noticed fumes rising from the keys and I was quick to unplug everything and set it aside. I learned my laptop had caught on fire and the circuit board had burnt. It was so hot that I nearly scalded myself. I am thoroughly disappointed with Razer's product line as this product posed a fire hazard to me. If I was asleep and my laptop was on downloading a file perhaps, it could've been a much different story.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20190302-D738D-2147382413. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.