SaferProducts incident

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20190304-0CCDC-2147382381. Severity: Incident, No Injury. Matched catalog product: Sharp The model is SMC2265KS.. Source model text: R-308HK. Incident: My Sharp microwave model R-308HK has melted plastic near the LCD readout on the outer surface of the microwave covering. I am witnessing a burn smell from the inside of the microwave. I don't know whether to use it or not. It is still working. We used it for 25 seconds when we witnessed a burning smell inside. We just heated a cup of coffee for 20 seconds and there is no smell now. I feel this microwave is a trap for consumers with a risk for fire because some consumers may continue using this product after burn smell because they might think their smell came from the food and it isn't.