Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Anker Anker 773 Power Bank (GaNPrime Power Core 65 W)

Category

Charger & Power Accessory

Report number

20190306-A5725-2147382330

Ownership age

About 4 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20190306-A5725-2147382330. Matched catalog product: Anker Anker 773 Power Bank (GaNPrime Power Core 65 W). Source model text: Anker Powerline USB C to USB 3.0 Cable with 56k Ohm. Incident: The USB-C connector of a USB3-to-USBC cable heated , melted, and caught on fire while connected to an ordinary USB charger for mobile devices, which was plugged into an ordinary 120v electrical wall outlet. At the time, the cable was NOT connected to any device.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20190306-A5725-2147382330. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.