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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Frigidaire Electric Range With Induction Cooktop FFIF3054TSA

Category

Kitchen Appliance

Report number

20190328-378C7-2147381940

Ownership age

About 5 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20190328-378C7-2147381940. Severity: Incident, No Injury. Product: Frigidaire Electric Range with induction cooktop FFIF3054TSA (Frigidaire electric range with induction cooktop stainless steel). Incident: Model # FFIF3054TSA - Frigidaire electric range with induction cooktop. When oven is on for awhile you can't use the induction cooktop until you turn off the oven and let the unit cool down. Then when you use the induction cooktop you can't have multiple burners on it shuts down & you need to wait hours before it will work again. The stove has a mind of it's own. The induction burners turns on spontaneously without being switched on. I was outside & came in to a beeping circuit board with all four burners flashing. Then I have to turn off the unit. Then it has happened when I went in another room of the house. I might need to come back multiple times. I am afraid the electric range is going to cause a fire. When we leave our house we turn off the circuit breaker to the range. Two service visits were made to our house. The service man replaced the circuit board & something else. This didn't help & not their fault. The service man is coming again tomorrow & I have made a video of what happens to show him. The stove was purchased Oct. 30 2018 & not installed until after Christmas. Thank you for taking time to read my incident description.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20190328-378C7-2147381940. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.