Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Frigidaire LFID2426TF

Category

Kitchen Appliance

Report number

20190405-0E59C-1845726

Ownership age

About 8 months to failure (from purchase date when reported)

Failure type

Injury-related incident

Incident narrative

SaferProducts.gov consumer incident report 20190405-0E59C-1845726. Matched catalog product: Frigidaire LFID2426TF. Incident: Frigidaire Dishwasher, Model# LFID2426TF causes injury to fingers. Purchased on 7/25/18. Complaint launched with Electrolux 11/7/18 I'm launching this complaint to express my dissatisfaction with this model dishwasher. Although particularly pleased with its cleaning ability, my disappointment comes from the unit causing cuts to my hands while opening and closing the door. Photos have been provided via email to the frigidaire customer service dept. The photos show the black plastic edging just below the handle, along the top of the washer. The bottom of this edging is as sharp as a razor. While opening or closing the door, upon releasing the handle, the top of my hand brushes against the bottom of the edging causing cuts to the back of my fingers. This has happened to me on several occasions as well as members of my family, including a child. Emails back and forth with Frigidaire resulted in 2 service visits from their

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20190405-0E59C-1845726. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.