Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

JBL Charge 3

Category

Audio Device

Report number

20190411-D7869-2147381726

Ownership age

About 18 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20190411-D7869-2147381726. Severity: Incident, No Injury. Product: JBL Charge 3 (Bluetooth wireless speaker, brand JBL, model Charge 3, color gray. This is a link to the product on company�s website https://www.jbl.com/bluetooth-speakers/JBL+CHARGE+III.html). Incident: My wireless speaker caught fire while charging. I was at home at the time and managed to limit the amount of damage this incident could have resulted in. It still damaged a brand new chest of drawers that the speaker was placed on while charging, and smoke damage made the room uninhabitable, I had spend time and money to repaint the room so we could use it again. It was a Bluetooth wireless speaker, brand JBL, model Charge 3. I�ve had the speaker for about a year and four months at the time of the incident and never had any issues with it. I plugged the charger into the speaker and about an hour later I heard a noise and the fire alarm went off. I opened the door to the room and it was filled with thick smoke. The speaker unit was hot to touch and melted burned plastic was oozing out from it. I threw a T-shirt over it to be able to grab it and I threw it out of the window.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20190411-D7869-2147381726. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.