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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

DeLonghi EW7707CM Safeheat 1500W ComforTemp Portable Oil-Filled

Category

Home & Garden

Report number

20190411-E8206-2147381718

Ownership age

Not stated

Failure type

Overheating

Incident narrative

SaferProducts.gov consumer incident report 20190411-E8206-2147381718. Matched catalog product: DeLonghi EW7707CM Safeheat 1500W ComforTemp Portable Oil-Filled. Source model text: 9707. Incident: In early April, 2019 my Delonghi portable liquid filled heater model number 9707 exploded with a very large noise in front of me, sending out smoke throughout the room. The heater was too hot to touch and had burned and scorched areas on its bottom. When I contacted Delonghi customer care

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20190411-E8206-2147381718. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.