SaferProducts incident

Failure type

Explosion / rupture

Incident narrative

SaferProducts.gov consumer incident report 20190609-650C2-2147380508. Severity: Injury, First Aid Received by Non-Medical Professional. Product: Basco Infinity BAS4500-568 cl (Basco Infinity glass sliding shower door). Incident: 14 years ago we purchased Basco Infinity glass sliding shower doors from FW Webb. Two days ago, while my husband and I were standing by the shower (my husband was facing the shower) one of the glass doors suddenly EXPLODED violently, with such velocity that it sent pieces/shards of glass into the adjoining bedroom. My husband ended up ankle deep in sharp pieces and tiny shards of glass, and the velocity of the explosion left tiny shards of glass embedded in our skin. We were very fortunate and it resulted in only small cuts, but it could have been much worse. These doors are sold as safety glass, and should never explode like this, or even shatter the way it did. I looked online and it appears that this is an issue that has happened to many families and has been a known issue in the industry. It took us hours to clean up all the glass, and days later we are still finding pieces of glass in unexpected places (due to the force of the explosion). We were fortunate not to be severely hurt and want some sort of action/investigation taken so this does not happen to others. We are now faced with having to remove the remaining door, while worrying about the potential of another explosion. We are also faced with the large cost of replacement, and the concern about replacement with another glass enclosure. Any help you can offer is appreciated [REDACTED]