SaferProducts incident

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20190610-87E9E-2147380487. Severity: Incident, No Injury. Product: Char-Broil Char-Broil X200 Gas Grill (Portable outdoor gas grill). Incident: Charbroil grill2go x200 purchased approximately May 25 2019 returned to retailer approximately 2 weeks later 2 major problems both concerning the regulator control 1. The grill, on low, would run over 600 degrees with no food inside, no grease fire, all from gas source 2. After weeks of ownership the fuel began bypassing the control valve on the regulator. This led to fuel flowing into the grill with the odor of gas (propane scent) noticeable 30 feet away. This occurred when the grill was turned to lock which is an extension of the off position. Fuel bypassed the control valve into the burner which had not been lit yet and was unattended and assumed off for 15 minutes. All fuel components were checked at for leaks at time of connection and none were detected, meaning the failure occurred after the grill was inspected to be safe within minutes of the failure. After failure fuel was only noticeable as coming from the brass nozzle that is inserted into the burner with the valve confirmed again as still off AND locked. Valve was never handled with more than �fingertip� force and regulator never dropped or subjected to any damaging force since purchased. 3. Charbroil customer service advised of issue and questioned if there was another revision to the regulator. Was advised that there were 2 revisions. CS advised that they could not trace by manufacture date code nor serial number what revision grill was equipped with when failure occurred. 4. Not wanting another regulator that may have the exact problem, grill was returned for exchange of different model. Grill was purchased an