SaferProducts incident

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20190614-7FB74-1880508. Severity: Incident, No Injury. Product: Galaxy J1 SMJ100VPPUD (cell phone - Samsung). Incident: The submitter is reporting the unit for posing a fire hazard. She plugged her cell phone into the wall and left it on the kitchen counter. Almost two hours later the phone exploded & caught fire and her daughter saw flames in the kitchen. A fire extinguisher was used to put out the fire and they immediately contacted the fire department. They determined the cause of the fire was the lythiam battery in the cell phone, which exploded and caused nearby items to catch fire. She said they have not received their official report but she should receive it soon. She indicated that the charger she used is a replacement she purchased from Verizon. The cell phone has burn damages near the back where the battery was and the battery is nearly completely melted. The kitchen has burn damages. - Est. damage $12,000 She contacted the firm to report the matter and was on the phone for two hours. She said they were not helpful or concerned with the matter. Fire Dept said it could have been a fatal fire Smoke was terrible as well. If I or my family would have been on The phone when it exploded, it would have Taken part of my HEAD off!