Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

First Alert SA511

Category

Smart Home Device

Report number

20190624-D5DB8-2147380313

Ownership age

About 85 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20190624-D5DB8-2147380313. Severity: Injury, First Aid Received by Non-Medical Professional. Product: First Alert SA511 (First Alert OneLink wireless smoke alarm). Incident: This smoke alarm started blaring a full emergency (NOT a low battery) at approximately 4:00am on June 11, 2019. I immediately went to find the source of the fire, as nobody in the house was awake, and no one had been for many hours at that time to cause a false alarm from things like steam or burning food. After a moment of panic that seemed like hours, I determined that there was no emergency. Unfortunately I then fell getting the alarm off the ceiling and was knocked unconscious for a minute or two. Besides a head injury, I had injuries to my legs where I hit while going down. While I was relieved to find that my house was *not* in fact on fire, I'm extremely concerned that this alarm would malfunction in such a way as to go into full emergency mode without any smoke or fire whatsoever. It was located in the hallway, a normally occupied area of the house, and was not dusty or dirty. Smoke alarms simply should not sound at random in clear air. Like most people would do, I immediately removed the batteries. However, as you certainly know, dead or missing batteries in smoke detectors are a leading cause of fire deaths in the United States. Thus, it is imperative that smoke alarms function correctly. I also would not have been injured and knocked unconscious if I didn't have to get the screaming alarm off the ceiling in a time of panic and adrenaline. I would like the CPSC to investigate and see if a full recall is warranted on this type of alarm. If you would like me to send you the unit in question that malfunctioned, I kept it and am willing to ship it for further investig

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20190624-D5DB8-2147380313. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.