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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Whirlpool WFE510S0AS-0

Category

Kitchen Appliance

Report number

20190625-FA70D-1883229

Ownership age

About 72 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20190625-FA70D-1883229. Severity: Incident, No Injury. Product: Whirlpool WFE510S0AS-0 (Whirlpool glass-top electric stove m# WFE510S0AS-0 s# R30175530 Retailer: In home when purchased. New manufactured home. "Skyline."). Incident: This caller is reporting that during the month of October or November 2018 he was cooking and noticed that the right front burner was not responding to controls, it was going to full power when he had it set at a simmer. He had this burner repaired at his own expense and he has shared that the repair tech removed the area where the burners are located and they both noted evidence of extreme arcing. Burner went full runaway hot & not responsive to control reductions. [REDACTED] dangerous!! June 23, 2019 he was cooking breakfast when the left front burner went to the highest setting, he said he instantly turned everything off. Including circuit breaker at electrical panel. He is reporting these incidents as extreme fire and burn injuries There are no injuries being reported He has not contacted the manufacturer but he may contact them

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20190625-FA70D-1883229. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.