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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Haier HW80-B14636N (prior Haier unit)

Category

Washing Machine

Report number

20190626-24ACE-2147380256

Ownership age

Not stated

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20190626-24ACE-2147380256. Severity: Incident, No Injury. Matched catalog product: Haier HW80-B14636N (prior Haier unit). Source model text: HA10TG31SB. Incident: We purchased a Haier refrigerator from Lowes June 2017 for our apartment. We did not use the unit right away & then were notified that this model was defective & might cause fire. Company sent repairman out to replace part. Unfortunately when we started using the unit it was extremely noisy, and runs constantly. Won't turn off when cool. My family is concerned about the possibility of a fire so we discontinued its use. We have talked with our local Lowes store to try and find a replacement, but they will not assist us or issue a refund. Hoping you might help us. Thank you

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20190626-24ACE-2147380256. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.