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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Apple MacBook Pro, mid-2015 model, A1398 EMC 2910

Category

Laptop

Report number

20190703-A85EA-2147380113

Ownership age

About 48 months to failure (from purchase date when reported)

Failure type

Injury-related incident

Incident narrative

SaferProducts.gov consumer incident report 20190703-A85EA-2147380113. Severity: Incident, No Injury. Matched catalog product: Apple MacBook Pro, mid-2015 model, A1398 EMC 2910. Source model text: Model # A1398. Incident: I own an Apple MacBook Pro (Retina, 15 inch, Mid 2015) 2.2GHz Intel Core i7 I purchased it in July of 2015. My serial # isn't included in the recall, but I have the same issues with my laptop that are stated in the recall. At times the metal on the bottom has become so hot that it feels like it will burn my skin which happens when in use or while charging. I recently saw a recall on ConsumerReports.org and realized that this problem wasn't a normal thing for my laptop.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20190703-A85EA-2147380113. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.