Product
LG WT5270CW
Category
Kitchen Appliance
Report number
20190708-5F676-2147380024
Ownership age
About 43 months to failure (from purchase date when reported)
Failure type
Explosion / rupture
Incident narrative
SaferProducts.gov consumer incident report 20190708-5F676-2147380024. Severity: Incident, No Injury. Product: LG WT5270CW (LG Washing Machine (Model: WT5270CW), white, High Efficiency 4.9 cu ft, impeller type (no agitator). Purchased at Home Depot in Topeka, KS on 11-22-15.). Incident: Our LG Washing Machine (Model: WT5270CW) was being used to wash a set of microfiber queen size sheets and a mattress pad, when it exploded during what we believe to be the spin cycle. This machine is a 4.9 cu. ft. machine, and was a little over half full of fabric items at the time this occurred. The machine came apart from the top and every side of the machine was dented outward deforming all four sides of the machine. The exploding machine also slammed into my laundry room wall, putting a hole through the Sheetrock that measures 12 inches by 23 inches. My son was in the house and heard it, but the laundry room door was closed when it happened. He was the only one inside the home when this occurred. No water damage occurred as a result of this product failure. No injuries were sustained from this product failure, although there could have been if anyone had been in the laundry room at that time.
Official report number: 20190708-5F676-2147380024. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.