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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Samsung NE59J7630SS

Category

Kitchen Appliance

Report number

20190717-1D405-2147379835

Ownership age

About 39 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20190717-1D405-2147379835. Severity: Incident, No Injury. Product: Samsung NE59J7630SS (Samsung range Model # NE59j7630SS). Incident: I was heating up my Samsung range(model #NE59J7630SS) and all of a sudden the stove started sparking behind the panel. It then blew up in flames. As the fire dept. was coming my husband pulled the range out and was able to put out the fire. The fire dept said this shouldn't happen with a range so they had an inspector come and inspect the range. The fire dept as seized the range as they want to investigate further. I have spent the last few days cleaning the smoke up in my kitchen. Grateful the fire didn't go any further. My range was only 3 years old. When it was 1 year old(1 day past warrenty) I turned on the range to self clean and then it blew a fuse. The technician told me to pull the range out more so that it doesn't get so hot as the range tends to blow a fuse easily when self-cleaning.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20190717-1D405-2147379835. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.