Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Samsung NE58K9430SS

Category

Kitchen Appliance

Report number

20190719-7DC0E-1889110

Ownership age

About 5 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20190719-7DC0E-1889110. Matched catalog product: Samsung NE58K9430SS. Incident: Caller stated that the stove knobs are extremely sensitive by barely bouncing against it the unit turns on without anyone's knowledge. Caller stated that a pot holder was left on the stove and caught fire twice because of this incident.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20190719-7DC0E-1889110. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.