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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

GreenWorks GreenWorks 25302 G-MAX 40V Twin Force 20-Inch Cordless Lawn Mower

Category

Lawn Equipment

Report number

20190726-1FD58-2147379643

Ownership age

About 35 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20190726-1FD58-2147379643. Severity: Incident, No Injury. Matched catalog product: GreenWorks GreenWorks 25302 G-MAX 40V Twin Force 20-Inch Cordless Lawn Mower. Source model text: Twin Force 40 Volt Lithium Max. Incident: Greenworks Lawnmower Twin Force 40 Volt Lithium Max Lawnmower. I took it outside to start mowing my lawn and it suddenly made a weird noise, after approximately 30 seconds, the lawnmower stopped and then I noticed it was on fire. I used a fire extinguisher to put it out, but it no longer works.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20190726-1FD58-2147379643. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.