Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Hover Cover Magnetic Microwave Splatter Guard Hover Cover Magnetic Microwave Splatter Guard Item #

Category

Kitchen Appliance

Report number

20190806-E2C95-2147379412

Ownership age

About 8 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20190806-E2C95-2147379412. Severity: Injury, First Aid Received by Non-Medical Professional. Product: Hover Cover Magnetic Microwave Splatter Guard Hover Cover Magnetic Microwave Splatter Guard Item # (Hover Cover� Microwave Splatter Cover | Model HHO1111 is the new microwave splatter guard that uses microwave-safe, polymer-encased magnets that secure to the roof of your microwave, so it is always ready to use. Just pull down to cover and when you�re done, lift and let it hover! Best of all its BPA-free, always cool to the touch, and dishwasher safe.). Incident: I was using an Allstar Innovations Hover Cover Magnetic Microwave Splash Guard as per instructions in my microwave oven . I heard what sounded like a �gun shot � blast from inside the microwave and found one of the magnets had � exploded� out of the plastic housing . I stopped the microwave as soon as I heard the �pop� and opened the door to smell stinky melted plastic and observed melted plastic splattered onto the food underneath along with one of the magnets . I burned my finger picking up the lid on the melted plastic taking the cover out of the microwave . I later took photos of the melted plastic lid and magnet that �exploded�. I tried to return the item to BB&B and was told by a clerk It was past 30 days and I needed to contact the manufacturer. What led me to contact you is that I found out I sm not the only consumer with this complaint. BB&B, Amazon, QVC and Target all have 1 star customer reviews reporting incidents including microwave fires Some show photos of the burned plastic. including photos of microwave oven fires from melted plastic surrounding the magnets. Below are some of them; �One of the magnets exploded and made a horrible mess, I do NOT recommend this product January 2, 2018� � This just exploded in my microwave! � �One of the magnets exploded and made a horrible mess�, �After using the cover for a week then the magnet started burning inside

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20190806-E2C95-2147379412. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.