SaferProducts incident

Failure type

Electric Ranges or Ovens (Excl Counter-top Ovens) (278)

Incident narrative

SaferProducts.gov consumer incident report 20190824-B41D9-2147378094. Matched catalog product: LG LRE30757ST. Source model text: LRE30757ST /01. Incident: We own an electric LG stove and while using the cook top, one of the burners would not turn off after repeated attempts it would just turn itself back on when pressing the off button. It also appeared as though the surface was getting hot to an unsafe and dangerous point. At that time we disconnected the power supply. Thinking this was odd I checked into any recalls for this product and found that similar ranges in the same manufacturing time period were effected with a defect and are on recall. I called LG and they were unwilling to assist us in this because the serial number was not within the recalled range. I feel that this recall needs to be extended and that LG should be responsible for repairing this dangerous hazard