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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Apple MacBook Pro (Retina, 15-inch, Mid 2015)

Category

Electronics

Report number

20190831-3041C-2147377960

Ownership age

Not stated

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20190831-3041C-2147377960. Severity: Incident, No Injury. Product: Apple MacBook Pro (Retina, 15-inch, Mid 2015) (MacBook Pro (Retina, 15-inch, Mid 2015) - Battery issue). Incident: MacBook Pro is overheating due to a swollen battery; however, the device serial number is not under the REP safety recall even though it is the same model "MacBook Pro (Retina, 15-inch, Mid 2015)". References: https://www.cpsc.gov/Recalls/2019/apple-recalls-15-inch-macbook-pro-laptop-computers-due-to-fire-hazard https://support.apple.com/15-inch-macbook-pro-battery-recall

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20190831-3041C-2147377960. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.