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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Porter Cable PCX362010

Category

Lawn Equipment

Report number

20190906-B23FF-2147377837

Ownership age

About 15 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20190906-B23FF-2147377837. Severity: Incident, No Injury. Matched catalog product: Porter Cable PCX362010. Incident: Was using the Porter Cable pcx362010 table saw at a customers home when it started smoking real bad . The saw continued to smoke after it was cut off and unplugged. Porter Cable's phone number they listed is not a working number. They are only offering 75.00 for refund of the saw and we paid over double that. They are also wanting you to destroy the saw and mail it to them. This is too much considering how much shipping cost for a product that size! The saw was less than a year old when it caught fire.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20190906-B23FF-2147377837. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.