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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

LG LG ELECTRIC RANGE

Category

Kitchen Appliance

Report number

20190908-20EE4-2147377799

Ownership age

About 46 months to failure (from purchase date when reported)

Failure type

Stopped working / malfunction

Incident narrative

SaferProducts.gov consumer incident report 20190908-20EE4-2147377799. Severity: Incident, No Injury. Matched catalog product: LG LG ELECTRIC RANGE. Incident: I purchased an LG electric range with dual ovens in November 2015. This unit has 2 heating elements which have multiple elements in a single burner. About 3 months ago, the temperature regulator on the 3 ring burner has failed. Regardless of the temperature setting selected, the unit operates at the highest temperature, presenting a serious safety hazard. This problem continues to persist. This problem appears similar to the 2012 recall of LG smooth top electric ranges.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20190908-20EE4-2147377799. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.