Product
Kidde P4010ACS P4010ACSCO P4010DCS P4010DCSCO
Category
Smart Home Device
Report number
20190913-BF631-2147377712
Ownership age
About 5 months to failure (from purchase date when reported)
Failure type
Overheating
Incident narrative
SaferProducts.gov consumer incident report 20190913-BF631-2147377712. Severity: Incident, No Injury. Product: Kidde P4010ACS P4010ACSCO P4010DCS P4010DCSCO (4 Models. See https://www.kidde.com/home-safety/en/us/products/fire-safety/smoke-alarms/ : WIRE-FREE INTERCONNECTED AC HARDWIRED SMOKE ALARM P4010ACS-W 52.97 WIRE-FREE INTERCONNECTED AC HARDWIRED COMBO SMOKE AND CARBON MONOXIDE ALARM P4010ACSCO-W WIRE-FREE INTERCONNECTED BATTERY POWERED SMOKE ALARM P4010DCS-W 45.97 WIRE-FREE INTERCONNECTED BATTERY POWERED COMBO SMOKE & CARBON MONOXIDE ALARM P4010DCSCO-W 72.00). Incident: We have several Kidde P4010 series smoke (and smoke/CO) alarms in our home. One in each bedroom, one outside each bedroom, and in common spaces on all floors. We have had this issue with both wired and battery-operated devices, as well as with both smoke-only and smoke/CO combination devices. Since we purchased these, and installed them carefully according to the manual, we have had a steady stream of false alarms as well as the devices losing communication with each other. The false alarms are dangerous because they can desensitize occupants to the alarm and cause them to be ignored. Some people might disconnect or remove the detectors. The failure of the wireless interconnect is dangerous because we rely on interconnection to alert occupants in other parts of the home of an issue. If the interconnect is unreliable, sleeping occupants of a bedroom may not know of an issue in another part of the structure. Regarding false alarms, we have had the false alarms from units in multiple locations in our home, and the units are installed according to the manual. There are no obvious explanations for the nuisance alarms. Regarding the interconnect failure, we have followed the instructions regarding antenna orientation and coordinator selection from KIdde. But we even have had a unit 5 feet (as well as 10, 15..) feet from the coordinator stop working. There are no obvious factors at play, and we are har
Official report number: 20190913-BF631-2147377712. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.