afterwarranty
/
InsightsSubmit report

Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

LG LSE4613ST

Category

Kitchen Appliance

Report number

20190919-AA237-2147377591

Ownership age

About 8 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20190919-AA237-2147377591. Severity: Incident, No Injury. Matched catalog product: LG LSE4613ST. Source model text: LSE4613ST.BSTLLGA. Incident: The knob design has from the first week led to unintentionally turning on burners. I was shocked to see how easy it is to do this just by leaning over or brushing against the front of the range top. The bottom of the knob protrudes beyond the front edge. So far, the bell that sounds has saved us from starting a fire, but WE ARE AFRAID THAT THIS DESIGN ISSUE WILL CAUSE A HOUSE FIRE. The knobs can be easily redesigned to avoid this by tapering the lower part of the knob. But this is currently a hazard. We love the range, but are concerned about its safety, not just for us but for other customers too.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
Search SaferProducts.govPublic database export (SPDB.zip)Back to reports

Official report number: 20190919-AA237-2147377591. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.