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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Hoover UH70820 WindTunnel 2 Rewind Bagless Upright

Category

Home & Garden

Report number

20190922-C38F5-2147377538

Ownership age

Not stated

Failure type

Overheating

Incident narrative

SaferProducts.gov consumer incident report 20190922-C38F5-2147377538. Severity: Incident, No Injury. Matched catalog product: Hoover UH70820 WindTunnel 2 Rewind Bagless Upright. Source model text: Model UH71013. Incident: The Hoover UH71013 cleaner I bought in the Fall of 2017 has a defective on/off switch. The original switch fell apart. I took it out and the plastic body was melted and the plastic insulators around the switch lead terminals were black. I ordered a replacement switch and installed and tested it. I ran the vacuum before mounting it on the handle to test it. I noticed the switch body and terminals were hot to the touch after only five minutes of operation. I then took the switch off the leads and clipped them directly together and ran machine for ten minutes. The terminals and wires were cool to the touch confirming the switch was too weak for the circuit. The cleaner is rated at 12 amps. I took the old switch apart and noticed the contacts were very tiny: about the size of a pinhead. This switch seems a bad design for this product. This product should be recalled.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20190922-C38F5-2147377538. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.