Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

GE PS968SP2SS

Category

Kitchen Appliance

Report number

20191013-7B50F-2147377185

Ownership age

About 103 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20191013-7B50F-2147377185. Severity: Injury, No First Aid or Medical Attention Received. Product: GE PS968SP2SS (GE Profile glass top stove. Model # PS968S P2SS Serial number: AV2 76510Q). Incident: Product: GE Profile Stove. Model Number, PS968S P2SS, Serial Number: AV2 76510Q. Starting with a cold stove, my wife turned on the front, left electric heating element and the lamp that shows the stovetop is active/warming blew with a loud explosion. Sparks emanated from the lamp fixture/socket about 12" from the stove nearly burning my wife. The fire/sparks were so bright she lost her sight for about 9 minutes. The stove circuit breaker also tripped. The stove top was cold and dry when turning on the stove. I kept pieces of the bulb that blew out of the socket (see attached pictures). We are concerned for others using this model stove (someone could get seriously burned) and we are concerned about using the other side of the stove and the oven.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20191013-7B50F-2147377185. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.