Product
Dell Model No. LA130PM121
Category
Home & Garden
Report number
20191013-A6094-2147377188
Ownership age
About 27 months to failure (from purchase date when reported)
Failure type
Electrical shock / short
Incident narrative
SaferProducts.gov consumer incident report 20191013-A6094-2147377188. Severity: Incident, No Injury. Matched catalog product: Dell Model No. LA130PM121. Incident: I have a Dell XPS 15 Model 9560 laptop. The lithium battery inside may have shorted as it has puffed up significantly causing damage to the track pad mounted on the front bottom of laptop above battery.
This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
Official report number: 20191013-A6094-2147377188. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.