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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

XPRIT Folding Electric Bike 20" Wheels with 240W Brushless M

Category

Electric Vehicle

Report number

20191023-74646-2147376976

Ownership age

About 2 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20191023-74646-2147376976. Severity: Incident, No Injury. Product: XPRIT Folding Electric Bike 20" Wheels with 240W Brushless M (Two weeks ago, I charged the battery of the XPRIT Folding Electric Bike 20" Wheels with 240W Brushless Motor but, a few hours later, my boyfriend came home and found out that the battery exploded in our apartment. The police and the firemen had to force the door to come in and part of the living room has been damaged by this terrible accident. Please see attached the Police Report. Luckily, they arrived in time to rescue my place avoiding that the whole apartment would have caught fire. In addition, it happened when no one was home so we did not have physical problems caused by the fire that may have worsen the overall situation. But, we had to breath a very polluted air since the smoke and the soot went through the AC. I immediately called the Amazon Customer Service and they opened a report to study the case internally with you. Moreover, since they are just a third party, they highly recommended to point this out to your Customer Service Team in order to solve this matter. The fire caused damages in the apartment: the entry door has been forced; all the things close to the bike got burnt (window, curtain, wooden floor ecce). We are now paying all the expenses to fix and clean the unit as soot and dust are everywhere. Moreover, our lives are changed because we are still scared.). Incident: Two weeks ago, I charged the battery of the XPRIT Folding Electric Bike 20" Wheels with 240W Brushless Motor but, a few hours later, my boyfriend came home and found out that the battery exploded in our apartment. The police and the firemen had to force the door to come in and part of the living room has been damaged by this terrible accident. Please see attached the Police Report. Luckly, they arrived in time to rescue my place avoiding that the whole apartment would have caught fire. In addition, it happened

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20191023-74646-2147376976. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.