Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Fahrenheat FUH724

Category

Home & Garden

Report number

20191023-FD7C9-2147376987

Ownership age

About 1 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20191023-FD7C9-2147376987. Severity: Incident, No Injury. Product: Fahrenheat FUH724 (Fahrenheat FUH724). Incident: I am writing about a heater that I recently purchased. It is a Fahrenheat FUH724 7500w �garage heater�. It was installed and worked fine for about a month. It then stopped working and smoke came from the unit. I turned off the power. Removed electrical cover to inspect and found multiple wires of the unit itself melted and coming loose from connection points. I called the manufacturer- Marley Engineered Products and was informed that it was a known problem and they would send out a wiring repair kit. They know the wiring is not able to stand up to the current draw of the heater yet are still selling them. I bought the unit 9/11/2019 and it lasted a month before failure. This seems to me to be a fire hazard. Unit was installed as per their instructions. These units should be recalled immediately in my opinion until they can verify all outgoing units have been �updated�.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20191023-FD7C9-2147376987. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.