SaferProducts incident

Failure type

Explosion / rupture

Incident narrative

SaferProducts.gov consumer incident report 20191101-17314-2147376815. Severity: Injury, First Aid Received by Non-Medical Professional. Product: KitchenAid KEBS207SSS04 (KitchenAid 30" double oven circa 2011.). Incident: Exploding oven Recently purchased house that had been rehabbed with all Kitchenaid appliances in the kitchen. Used the self-clean function on the upper oven of the built-in Kitchenaid double oven and the glass exploded with a loud explosion all over the kitchen and interior parts of the oven. Fortunately no one was in the kitchen during the explosion but when I entered to find the source of the explosion I had received cuts and burns from the 900 degree glass sprayed all over our kitchen. Our nicely finished wood floor was burned and gouged by the burning hot glass and the oven needed complete disassembly and repair. A few days later when I ran the self-clean function on the lower oven it also exploded again spaying 900 degree glass all over our kitchen. This is a serious safety issues as anyone in proximity to the ovens when they explode could be seriously injured. These ovens should be recalled and repaired prior to serious injury.