Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Cub Cadet LTX1040

Category

Home & Garden

Report number

20191106-B050B-1917657

Ownership age

About 74 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20191106-B050B-1917657. Severity: Incident, No Injury. Product: Cub Cadet LTX1040 (riding lawn tractor with 42" cutting deck (underneath)). Incident: The consumer used lawn tractor for approximately 90 minutes and stop. He changed the lawn bags and sat back in the seat. he noticed smoke emitting from the engine. He opened the engine and saw flames emitting from the right side (right side if one were sitting on the tractor). The flames were opposite of the carburetor. Flames were also coming from the top of the fly wheel, which separate from the first location. The consumer used an entire container of fire extinguisher, but was not able to put out the flames. The consumer immediately called the fire department and they arrived approximately 10 - 15 minutes later and extinguished what was left. The lawn tractor was a total loss. It had a 1/2 tank of fuel at the time of the incident and the fuel tank was plastic. The consumer estimates that he used the tractor once week for 60 � 90 minutes each time. 11/5/2019: The consumer called the manufacturer and reported the matter to a Customer Service Rep. The rep. placed the consumer on hold for a while and came back gave the consumer a CASE# [REDACTED], and told him the matter would be turned over to their Risk Management Dept. The Rep. told the consumer that he could not be sure if someone would follow up with him. The consumer is extremely concerned that there could be an unknown widespread issue with this mfr�s products. There were no injuries.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20191106-B050B-1917657. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.