Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Craftsman 921.164710

Category

Electronics

Report number

20191106-E845E-1917659

Ownership age

About 82 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20191106-E845E-1917659. Severity: Injury, No First Aid or Medical Attention Received. Product: Craftsman 921.164710 (Air Compressor (used with power tools) 26 gallon). Incident: The consumer used the compressor once in a while (maybe once every few weeks/months). Recently (Summer 2019), the consumer started using the compressor for longer periods of time (approx.. 30 � 60 minutes) if it lasted that long. The air compressor would be in use, but the pressure would decrease and it would stop operating. The setting would drop as it recycled and the compressor would not turn back on. The air compressor then began to get extremely hot. The consumer said he burned his fingers when touching the air compressor after one of these incidents (date unknown). Once the consumer began to use the air compressor for more than 1 cycle, the problem began to happen every time he used the machine. 10/31/2019: The consumer saw [REDACTED] referenced on-line and called the firm�s recall phone number: [REDACTED], but was told his machine was not included and there was nothing they could do for him. Nothing else transpired. The consumer believes that this issue presents a fire and burn hazard.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20191106-E845E-1917659. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.