Product
Teavana Tristan
Category
Home & Garden
Report number
20191110-69953-2147376660
Ownership age
About 48 months to failure (from purchase date when reported)
Failure type
Explosion / rupture
Incident narrative
SaferProducts.gov consumer incident report 20191110-69953-2147376660. Severity: Injury, First Aid Received by Non-Medical Professional. Product: Teavana Tristan (Teavana Tristian tea-infusing pitcher.). Incident: I bought this glass pitcher from a Teavana store thinking I would drink more tea at home but have t used it. I bought it several years ago. In 2015 I believe when I was traveling more. I used it yesterday for the third time and the thing just kind of shattered on me. It didn�t explode per se but nothing hit it or caused it to crack or shatter, just the heat. I had put hot water in the thing but it wasn�t boiling or anything. When I went to pour it it literally just cracked then shattered around the handle. It burned my left hand (which was holding the cup I was pouring tea into) up to my wrist. It was that bad. Like I didn�t go to emergency department or anything, just obviously painful. Teavana Seemed like a legit company and it was t cheap. My bill for this, some loose tea, and a cup to go was almost $100. The product is defective and dangerous! Please consider a recall. I believe the model is Teavana Tristin?
Official report number: 20191110-69953-2147376660. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.