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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Whirlpool WMH53520CS - 2

Category

Kitchen Appliance

Report number

20191113-DB645-2147376594

Ownership age

Not stated

Failure type

Product safety incident

Incident narrative

SaferProducts.gov consumer incident report 20191113-DB645-2147376594. Severity: Incident, No Injury. Matched catalog product: Whirlpool WMH53520CS - 2. Source model text: WMH53520CS. Incident: I own the Whirlpool Microwave-Hood combo with Model #WMH53520cs - 6 with a manufactured date of September 2016. A piece of the plastic within the microwave began dripping slowly and eventually, the piece of plastic that was hanging fell to the floor of the microwave. This has created a hole in the ceiling of the microwave. This model has a recall but the serial # I have is not included in a preexisting recall. I am not able to find a resource to let me know if the device is safe to continue being used. There is no metal inside of the unit to have caused this.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20191113-DB645-2147376594. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.