SaferProducts incident

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20191218-8C50C-2147375953. Severity: Incident, No Injury. Product: Heat & Glo 6000 GLX - IPI-R (Heat & Glo gas fireplace with wall control unit). Incident: I recently purchased a home that has a Heat & Glo gas fireplace insert controlled by a wall unit. I retained the services of a local fireplace company in an attempt to fix whatever was wrong with the fireplace so that I could use it. In the end, they called Hearth and Home technicians who recommended I buy a replacement control box (in the fireplace, not on the wall). This was not the correct replacement so we started looking online using the serial numbers of the fireplace. I found this unit was slated for recall, along with the wall unit. See here from your webpage: Description: This recall involves WSK-300 IntelliSwitch Fireplace Wall Controls sold with Heat & Glo gas direct vent fireplaces with the following model & serial numbers: Model Number Sales period All serial numbers up to 6000GLX-IPI-S January 2007 to January 22, 2008 0021279289 6000GLX-IPILP-S January 2007 to January 22, 2008 0021279322 6000GLX-IPI-R January 2007 to January 28, 2008 0021281203 6000GLX-IPILP-R January 2007 to January 22, 2008 0021279291 Cerona 36 January 2007 to January 22, 2008 0021279592 Cerona 42 January 2007 to January 23, 2008 0021279097 The fireplaces have a serial plate located on the floor, right hand side, of the fireplace control compartment. The model code, serial number, and date of manufacture are on this plate. **The recall also includes the following wall controls sold separately**: Wall Control Model Number Sales period All serial numbers Heat & Glo WSK-300-HNG January 2007 to December 2007 None Heatilator WSK-300-HTL June 2007 to December 2007 None Quadra-Fire WSK-300-QF Novem