SaferProducts incident

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20191218-E344B-2147375952. Severity: Incident, No Injury. Product: LG LDG4315st (LG Range, model LDG4325ST, Double oven free standing range.). Incident: When you brush against the stove knobs they can turn on with out you knowing This has been happening since we purchased the stove in 2016. ON 12/11/19 my wife was in the kitchen and while reaching in the cabinet above the stove bumped the range knob and turned on the gas. I walked in to the living room and smelled gas and went in to kitchen to see what the problem was as we had a fire burning in the fireplace. My wife told me what had happened and she turned of the burner knob. In contacting LG, they state they have not had complaints about this issue even though a year ago I contacted LG and the phone tech stated he had the same stove and the same problem. I looking at many reviews on the Home Depot web site on this stove, this seems to be a major problem as there are many reviews stating they have the same issue. It is just my wife and myself that live in the house so we tried to be careful even though we have brushed against the knob a number of times and had them turn on. I guess having gas in the house and a fire in the fireplace was a wake up call. In some of the reviews, people actually remove the stove knobs when grandchildren visit. I would call this a serious safety concern. I have left a review on the Home Depot site to add to the others with the same issue. This product needs to be recalled before someone dies. My stove is an LG model LDG4315ST, serial number: 605KMCB02915.