SaferProducts incident

Failure type

Structural / mechanical failure

Incident narrative

SaferProducts.gov consumer incident report 20191227-67AC9-2147375775. Severity: Incident, No Injury. Matched catalog product: Dream On Me Dream On Me Full-Size 2-in-1 Folding Baby Crib 673. Source model text: 2 in 1 lightweight Folding Portable Stationary Side Crib. Incident: I bought the Dream on Me 2 in 1 Lightweight Folding Portable Stationary side crib From Amazon on September 17th 2019. This crib broke TWICE, where its bottom simply gave away and my baby fell to the floor. The first time was in NOvember (exact date i donot remember). We thought maybe somehow the folding mechanism had been activated, refitted it back. Second time again it happened December 26th . We contacted the manufacturer on December 27th and were told we would get an email where we could fill out the details. No email came. I then contacted Amazon with my complaint. They told me that they had actually REMOVED the product form their website because of MULTIPLE similar complaints surrounding it. But they issued NO recall no warning to the other consumers who had already brought this product. AND this product is still being sold on their website through other sellers. But they think that is permissible. We want to query both the manufacturer of this item for making a defective and dangerous product and also question Amazon's decision in not issuing a recall/warning about a product that they KNEW was defective having received multiple complaints , enough for them to take it off their website.