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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Samsung NX58M6630SS

Category

Kitchen Appliance

Report number

20200115-6E0F3-2147375398

Ownership age

About 16 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20200115-6E0F3-2147375398. Severity: Incident, No Injury. Matched catalog product: Samsung NX58M6630SS. Source model text: Nx58m6630ss/aa. Incident: My samsung range burners turn on just by bumping into the stove. They illuminate when they are turned on. Whiles leaning against the range, the burners come on. This is extremely dangerous. My mother never even turned oven on & she bumped & the flame was on. Often you are not aware you turned stove on. It has happened numerous times. I�m concerned about a fire occurring. I contact Samsung & they sent representative out. They stated it was nothing they can do, since the burners are sensitive. We just have be extra careful. A fire can initiate based on the poor craftsmanship of this product.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20200115-6E0F3-2147375398. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.