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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

ENVI HH1012T

Category

Home & Garden

Report number

20200202-47D45-2147375083

Ownership age

About 51 months to failure (from purchase date when reported)

Failure type

Overheating

Incident narrative

SaferProducts.gov consumer incident report 20200202-47D45-2147375083. Severity: No Incident, No Injury. Matched catalog product: ENVI HH1012T. Incident: I purchased an Envi High-Efficiency Whole Room Plug-In Electric Panel Heater Model HH1012T from heat.com on October 23, 2015. I installed the unit about six months later in a building. About one week ago I smelled something burning in the building. I examined the heater and found that the upper right side, near the unit controller had completely melted. The wood on the wall above the spot where the unit melted was scorched.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20200202-47D45-2147375083. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.