Product
Frigidaire FPEC3685KSA
Category
Kitchen Appliance
Report number
20200203-89C78-1950790
Ownership age
About 118 months to failure (from purchase date when reported)
Failure type
Fire / ignition
Incident narrative
SaferProducts.gov consumer incident report 20200203-89C78-1950790. Severity: Incident, No Injury. Product: Frigidaire FPEC3685KSA (Electric Range). Incident: Caller stated that she experienced similar problems of recall# 09-333.Hazard: Depending on the model, the surface heating elements can: 1) turn on spontaneously without being switched on; 2) fail to turn off after being switched off; or, 3) heat to different temperatures than selected. This poses a fire and burn hazard to consumers. Caller stated that she woke up and found that the unit was on she does not know how long it was on for, the control panel could not be used to power it off, the circuit breaker was used to switch off the unit. Caller stated that she switched on the breaker and the range came back on. The unit is currently switched off by the circuit breaker. She contacted the manufacturer and they advised her that her model was not included in the recall and that it was out of warranty. There were no prior incidents. Caller feels that her range should be included in a recall.
Official report number: 20200203-89C78-1950790. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.