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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Frigidaire LFEH3054UFB

Category

Kitchen Appliance

Report number

20200211-5D13E-2147374900

Ownership age

About 2 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20200211-5D13E-2147374900. Severity: Incident, No Injury. Product: Frigidaire LFEH3054UFB (Electric Range). Incident: The range was used in the kitchen as our method of cooking. Two separate incidences occurred during the first three weeks after we installed it. The first time, simply passing by too close to the front mounted left most burner control knobs caused it to turn on. This resulted in something left on the stove top to catch fire. Thankfully, one of us was home and extinguished the fire. The second incident was similar in that this time is was the right most burner knob that was turned on by brushing against the front of the stove as a result of incidental contact brushing by the stove as I walked by. This time the burner again came on, but nothing caught fire because the stove top was bare. I have since spent $135 to buy replacement safety knobs (interesting that they were readily available for this make and model on line), This is clear indication that others are having the same issue. I contacted Fridgidaire and was told that there was no problems with this oven related to incidental burner turn on and they refused to pay me for the new safety knobs.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20200211-5D13E-2147374900. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.