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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Samsung Model # RF28HMEDBSR

Category

Kitchen Appliance

Report number

20200220-86298-2147374716

Ownership age

About 68 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20200220-86298-2147374716. Severity: Incident, No Injury. Matched catalog product: Samsung Model # RF28HMEDBSR. Source model text: RF28HMEDBSR. Incident: Samsung Refrigerator RF28HMEDBSR caught fire in the ice box due to an electrical short in the auger motor wiring. This was caused by the ice maker icing over and going through a thaw/freeze cycle which caused water to accumulate under the ice bin and auger motor assembly.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20200220-86298-2147374716. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.