Product
GE JBP23DN1BB
Category
Kitchen Appliance
Report number
20200327-4A506-1966040
Ownership age
About 120 months to failure (from purchase date when reported)
Failure type
Fire / ignition
Incident narrative
SaferProducts.gov consumer incident report 20200327-4A506-1966040. Severity: Incident, No Injury. Product: GE JBP23DN1BB (electric range). Incident: (03/25/2020) The consumer has a safety concern about the burners on his electric range. The heat indicator for the burners range between 1 and 10. The consumer stated that that the burners glow burning red when the indicator is set on 5. The consumer was frying bacon and had the burner on 5. He went to the bathroom. When he came back to the kitchen, the burner was glowing red. The consumer stated that this happens on all of the burners. The consumer is afraid that this will cause a fire in his home. The consumer also stated that this is the third time that this happened. The first time, the range was repaired under warranty. The second the consumer had to pay out of pocket. (03/27/2020) The consumer contacted GE and was advised that the product was out of warranty.
Official report number: 20200327-4A506-1966040. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.